Terms & Conditions

1. Introduction and Acceptance

Welcome to cv888, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the cv888 website, mobile interface, and all associated services. By registering an account, depositing funds, or participating in any game or betting market offered through cv888, you confirm that you have read, understood, and unconditionally agreed to these terms.

cv888 reserves the right to amend, update, or replace these Terms & Conditions at any time. Notice of material changes will be posted on the platform. Your continued use of cv888 after any modification constitutes your acceptance of the revised terms. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

2. Eligibility and Account Registration

To use cv888, you must meet the following eligibility criteria at the time of registration and at all subsequent times while your account remains active:

• You must be at least 21 years of age (21+ only). cv888 strictly prohibits access by minors.
• You must be a resident of Bangladesh or a jurisdiction where online betting is not explicitly prohibited.
• You must provide accurate, complete, and up-to-date personal information during registration. False information may result in account suspension.
• Each player is permitted to hold only one account. Duplicate accounts will be closed and any associated funds may be forfeited.

3. Account Verification (KYC)

cv888 operates a strict Know Your Customer (KYC) process in line with responsible gaming and anti-fraud standards. You may be required to submit identity documents before withdrawals are processed or when our compliance team deems it necessary. Acceptable documents include:

• National ID (NID) card or passport
• Proof of address such as a utility bill or bank statement issued within the last 90 days
• A screenshot or proof of your bKash, Nagad, or Rocket account used for transactions

Failure to provide requested KYC documents within 30 days may result in account suspension. cv888 reserves the right to withhold withdrawals pending successful verification.

4. Deposits and Withdrawals

cv888 supports a range of payment methods tailored to the Bangladesh market. All transactions are processed in Bangladeshi Taka (BDT). The following rules apply to all financial activity on the platform:

• Minimum deposit: ৳500. Maximum single deposit limits may apply and will be displayed at checkout.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and select Visa/Mastercard channels.
• Withdrawals must be made to the same payment method used for the deposit wherever possible. Minimum withdrawal: ৳1,000.
• Withdrawal processing times vary by method: bKash and Nagad are typically processed within 24 hours; bank transfers may take 2–5 business days.

cv888 does not charge processing fees on standard deposits or withdrawals. However, your payment provider may apply their own fees. cv888 is not responsible for third-party transaction charges.

5. Bonuses and Promotions

cv888 offers a variety of bonuses and promotions to new and existing players. All bonuses are subject to specific wagering requirements and expiry conditions. The general rules below apply to all promotional offers unless otherwise stated in the individual promotion's terms:

• Bonuses are credited to your account once the qualifying deposit condition has been met.
• Standard wagering requirement is 20x the bonus amount before any withdrawal of bonus-derived funds is permitted.
• Bonuses expire within 30 days of issuance unless a different period is specified in the promotion.
• cv888 reserves the right to modify, suspend, or cancel any bonus or promotion at any time, with or without prior notice.

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim duplicate bonuses — will result in immediate account termination and forfeiture of all associated balances.

6. Responsible Gaming

cv888 is committed to promoting safe and responsible gaming for all players in Bangladesh. We provide a suite of self-management tools accessible through your account settings, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. We strongly encourage all players — especially those aged 21 and above — to use these tools proactively.

• Gambling is intended for entertainment purposes only and should never be viewed as a source of income.
• If you believe gambling is negatively affecting your wellbeing, contact our support team at [email protected] to request a self-exclusion or account suspension.
• Players must be 21 years or older to register and bet on cv888. Any account found to belong to a minor will be immediately closed.

7. Prohibited Activities

The following activities are strictly prohibited on the cv888 platform. Engaging in any of the prohibited activities listed below will result in immediate suspension of your account, forfeiture of all balances, and may be reported to relevant authorities:

Prohibited activities include: using automated bots or scripts to place bets; colluding with other players to manipulate game outcomes; using stolen or unauthorised payment credentials; money laundering or using the platform for any illegal financial activity; attempting to reverse-engineer or tamper with platform software; and exploiting software bugs or glitches for financial gain rather than reporting them to cv888.

8. Intellectual Property

All content on the cv888 platform — including but not limited to logos, trademarks, game graphics, text, software, and interfaces — is the intellectual property of cv888 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable personal licence to access and use the platform for your own entertainment purposes only.

• You may not copy, reproduce, distribute, publicly display, or create derivative works from any content on cv888 without explicit written permission.
• The cv888 brand name, logo, and associated marks are trademarks of cv888. Unauthorised use of these marks is strictly prohibited.
• Game titles and graphics provided by third-party providers such as Pragmatic Play, Evolution Gaming, and Spribe remain the intellectual property of those respective providers.

9. Limitation of Liability

To the maximum extent permitted by applicable law, cv888 shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of — or inability to use — the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses.

cv888 does not guarantee uninterrupted or error-free access to the platform at all times. Maintenance windows, technical issues, or events outside our reasonable control may temporarily affect availability. We will endeavour to communicate any planned downtime in advance where possible.

10. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming platforms operating for the Bangladesh market. In the event of any dispute arising out of or in connection with your use of cv888, you agree to first contact our support team at [email protected] to seek an amicable resolution before pursuing any formal legal action. cv888 aims to resolve all player disputes within 10 business days of receiving a formal complaint.

11. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to the cv888 support team. We are available 24/7 to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all across Bangladesh.

Email: [email protected] — Please allow up to 24 hours for a response to non-urgent enquiries. For urgent account issues, use the live chat feature within the cv888 platform.